I have a question, where do I ask it?
You can email us at [email protected]. We are not able to answer questions via social media or DMs.
Last updated: April 04, 2026 16:06
When/how do I get my ebooks?
Backerkit now integrates with Bookfunnel, so you will get an email with a link to the book when they deliver in July. It will then be added to your Bookfunnel library permanently. From Bookfunnel, you can add the book directly to your kindle library so that it functions exactly like any other book you’ve purchased there, or read it on any other ereader or ereader app!
Last updated: April 04, 2026 16:07
When will the rewards be shipped/delivered?
Our books will be printed abroad and shipped via container ship to a distribution facility in the United States. From that facility, we will box up individual orders and mail them out. Our campaign will close on May 2nd. We will then finalize the numbers of each item that are needed and order that quantity from suppliers. We are estimating to begin shipping to you on or before Q1 2027 from a distribution facility in the United States. This is subject to change, depending on overseas shipping times, port congestion, etc. If anything changes, we will actively communicate with backers by providing an update on the Backerkit project page (and via email).
Last updated: April 04, 2026 12:29
Can I cancel my pledge after the campaign ends on May 2nd?
Unfortunately, no. We are moving very quickly to order everything and get it into your hands as fast as possible. We will be ordering materials based on the pledged amount. As such, we are not able to offer refunds after the end of the campaign.
Last updated: April 04, 2026 12:30
What happens if my package gets lost/stolen, or arrives damaged?
If a package is lost or damaged, please email us at [email protected] with pictures of the damaged item. If a package shows as delivered, but is stolen, unfortunately we are not able to replace the stolen package.
Last updated: April 04, 2026 12:30
When will I be charged?
You will be charged on May 2nd, as soon as the campaign ends. See more details about how charges are processed here: https://help.backerkit.com/category/616-payment
Last updated: April 04, 2026 12:31
Will the books/merch be available after the campaign ends?
The books will not be released in any other format before 2027. The decision to publish print and/or audiobooks will be left to the individual authors. The merch will not be sold elsewhere.
Last updated: April 04, 2026 16:09
When does this campaign end?
May 2nd, though Late Pledges will be enabled for some time after the end of the campaign.
Last updated: April 04, 2026 12:33
Am I able to read the ebooks on any device?
There are two ways to access your digital content on BookFunnel, one is through BookFunnel Cloud, where you can log in to access your digital assets on a web browser. The second is the BookFunnel App, which allows you to download an ebook/audiobook to your Android device, Apple iOS device, or Amazon Kindle Fire tablet wirelessly. The BookFunnel App is not required but does make the download process faster and simpler. It has no ads, no tracking, and no pop-ups. BookFunnel has dedicated customer service that you can contact if you need assistance accessing your digital files.
Last updated: April 04, 2026 12:34
Where do I input my address to get my stuff?
We will send (through Backerkit) a survey after the end of the campaign roughly two weeks after your payment clears (or immediately after you make your final Pay Over Time payment). The survey will collect your mailing address and your email address. You should insert your shipping address here. This survey will be editable until we lock them at a date closer to the actual shipping date. So, if you move in that time, you can update your shipping address. We will send a reminder before locking addresses.
Last updated: April 04, 2026 12:36
I've moved since backing this campaign, what do I do?
The survey where you insert your shipping address will be editable until we lock it at a date very near the actual shipping date. So, if you move in that time, you can update your shipping address. We will send a reminder before locking addresses.
If your order has already shipped and you didn’t inform us of the new address, please email us at [email protected] to discuss and we will try to figure out a solution if we still have additional stock available, but we can’t make any guarantees.
Last updated: April 04, 2026 12:37
Do I have to pay customs fees or VAT?
Yes, it will be up to each individual backer to pay their VAT or customs fees.
Last updated: April 04, 2026 12:39
Where can I find content warnings for the books?
Content warnings can be finding here: https://airtable.com/appvbED3BvrNIZQZE/shrkoNrHqw0mTx0rU
Last updated: April 15, 2026 06:58
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.